CVS Health
CVS Health Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CVS Health has 1.8 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend CVS Health to a friend or colleague.
- Rating Distribution
Pros: Convenient location, Extra bucks, Get complaint representative.
Cons: Poor customer service, Employees unhelpful and condescending, Terrible service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CVS Health has 1.8 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend CVS Health to a friend or colleague.
- Rating Distribution
Pros: Convenient location, Extra bucks, Get complaint representative.
Cons: Poor customer service, Employees unhelpful and condescending, Terrible service.Recent recommendations regarding this business are as follows: "Check out other pharmacies", "If you don’t have a foreign decent your most likely not to get selected as a candidate", "Do not use that pharmacy.", "Beware relying on CVS to stock stores within short time frame.", "Find a mom and pop Pharmacy. Stop making these people richer.".
Most users ask CVS Health for the refund as a solution to their issues.
Review authors value the most Insurance Plans Acceptance. Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Tired of being ignored?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Help with mailing of prescription
Nothing you will not help me !!! Im crying now and you want me to get your company that Ive been with years to change
User's recommendation: Check out other pharmacies
Rockville Centre, New York
Vaccine complaints
I have not received the (2) $5.00 coupons for the 2 vaccines I received on 9/15:2025 as advertised in the store as promised by the customer service while I was still in the store. The complaint issue was going to be forwarded to the appropriate department in the corporate office. I am waiting for this to be resolved.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jersey City, New Jersey
The Hiring Managers Association with the hiring department process aren’t selecting candidates based on their workplace experience and knowledge of employment history they are picking candidates based
The hiring managers arent picking candidates based off workplace experience or knowledge they selecting candidates based off immigration status because they can pay them less
User's recommendation: If you don’t have a foreign decent your most likely not to get selected as a candidate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Eagar, Arizona
Check return
We have a check that was returned, and we are questioning why this was sent back. Please review the check information. CHK number: 101209**** Date: 9/30/2025 $378.38
Atlanta, Georgia
Need taxexempt certificate
I need to speak to someone at corporate regarding the CVS tax-exempt certificate. Every phone number I try leads to a dead end. Can I get the accounts payable phone number or the tax department phone number, please?
Preferred solution: I need a tax exempt certificate and cannot get in touch with corporate no matter what phone number I call. can you provide a number?
Philadelphia, Pennsylvania
Cvs on 5th street 314- should be closed
The pharmacist had my prescription since October 28th 2025 the pharmacist never filled my prescription and when my when at near my insurance called them on October 3rd they said that the prescription will be in either Friday or Saturday I called the pharmacist on Saturday he said that he had to fill other prescriptions and he didn't have my prescription ready now this is 5 weeks it's b*****
User's recommendation: Do not use that pharmacy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
No rain check
CVS would not offer rain check for out. Of stock product.
Was issued a receipt coupon for $4 off a particular brand of eye-care products. When I visited a CVS store prior to the expiration of the coupon, it was out of those products.
I asked CVS by email for an extension of the deadline so I could buy. By 4/26 email, it refused to extend this 'rain check.' What business does that?
Preferred solution: A rain check on the coupon for purchase.
User's recommendation: Beware relying on CVS to stock stores within short time frame.
Citrus Heights, California
I am a pissed-off customer
I have been going to CVS for a while and I had to start paying for my prescription 137 for 1 prescription. Then all of a sudden they told me I didn't have to pay for it anymore CUZ I had Medicare I've had Medicare for 20 years now I don't have to pay it I had asked them to reimburse me more than once, and they told me it was too late I want my money back!
I am on a fixed income, and they do not care. I will not let them push me out I will stay at Target because that's the principal.
Seminole, Florida
CVS getting rich robbing health insurance
CVS employees dont care! Understaffed, overworked.
They have no empathy for their customers, but its the headquarters thats getting rich. Overpriced OTC items to the amount of three times pharmacist not doing their jobs properly.
No one answers the phone anymore. The app is incorrect and the website needs to be fixed to fill prescriptions.
User's recommendation: Find a mom and pop Pharmacy. Stop making these people richer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMr. Timothy Vaughn
GNC is mad at you hogs. For destroying my home and time line
Pissed workers now. Who in de *** I need a football team to block for me yank doodle dandy. Had a church full of people load em up load em up throw em in the pan
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Khon Kaen, Khon Kaen Province
Extremely rude manager
Customers waiting to check out pressed the button to call the clerk. As she exited the back room, she yelled, 'I'm coming, geez!' She helped one person and then left.
I had a question, so I followed her. As I was coming around the corner, she was berating another customer who was asking a question.
She said, 'I have no idea. There's no one here to help you, so you will have to wait.' Then I asked her my question which was about a price and she said to me in a huff, 'Well, if people would look at the price stickers, they wouldn't have to ask these questions.' It was clear she was understaffed, but that is not our problem.
- Rude unclear priced
Preferred solution: Apology
User's recommendation: Don't shop there
Porterville, California
Your pharmacists rude, incompetent, unprofessional & are liars.
Spent 2+ weeks to receive 4 of 5 requested rx's; 5th rx still waiting on despite multiple calls to CVS & medical md's office. Today pharmacist said I was yelling at him, NO, I raised my voice, 1 week w/out needed rx despite ordering w/plenty of time.
I said i could take my business elsewhere & was told, "go ahead, we don't need your business".
Called CVS Admin, spoke w/a nice Daniel, tx'd to complaint dept., had bad connection, asked them to c/b, hung up.
They c/b, still couldn't hear, said "I'm done w/CVS, taking business to competitor, canceling Care Pass Card & making more complaints ... this is 3rd time in year for this location @ 53 E Olive in Porterville, CA.
User's recommendation: Prices are highest, long waits in store, this location had drive thru ... don't use if you are sick & don't have lots of time to wait. You will need to constantly *** & pharmacy will constantly say nothing received from MD offices & will call them liars, despite several calls to MD offices to verify authorizations sent. Been going breast cancer treatments for 2 years & this has been an unnecessary added stress.
Harassing
This is my second time going to this CVS there is a guy that work there he is continuously rude he took my things off the machine and said the store is closed 9:42pm he repeatedly said I will not purchase anything at this store from previous interaction for something that I was purchasing ,this time he took my wallet and threw it out the door at 9:47pm at this same CVS.. I will take this all
The way to corporate office so they will see what is happening in their stores when they workers are trying to get off ,, please pull up the video at this store and you will
See the entire reaction of your worker while he snatched all my items too purchase off because he is angry .. this will go viral and I am going to sue this corporation
1401 Dutch elm drive Orlando Florida
Preferred solution: Talk to corporate regards to issue
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarn families that if they have CVS/Caremark insurance and want to hava loved one live at Arden Court Assisted Living Memory care center—CVS\Caremark insurance will reject every claim. Optum care
WARNING
CVS /Caremark will reject every RX claim from Arden Courtan Assisted Living locked Memory Care facility. I had to pay out of pocket for all my husbands meds that CVS/Caremark rejected.
Onmnicare CVS/Caremark company and the pharmacy that Arden Court uses threatened to deny my husband his Rx-s if I didnt pay his past due bill.
(I was fightingCVS/Caremark). So I had to pay all the rejected claims from CVS/Caremark -otherwise my husband might die.
So -Be very carefull before you use any of these services.
User's recommendation: Think very carefully when thinking of dealing with these companies and ask about “loopholes”
It is customary for businesses to not send additional products until you have paid for products already received. You sound very entitled
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaid twice for photo order
I tried to order a photo book, but the coupon code wasn't working, so I called. They instructed me to order it online and they would refund me the coupon amount, citing a site-wide issue.
Consequently, I ordered to pay in the store, not realizing they meant to pay online. They told me to submit another order to pay online and promised to call the store to clarify that I only needed one. I arrived, he had indeed called them, but he didn't inform them that I had already paid, so I ended up paying twice. I paid $100 for a photo book that should have only been $30 (they did refund me $19 so technically I only paid $80, but still!).
I tried calling and kept getting transferred around, with both representatives claiming I would have to go in-store to receive my proper refund.
I would like to receive my $50 refund without having to go in-store as I have 3 children, one of whom is 8 months old. Can this issue please be rectified?
Preferred solution: Full refund
Stop using your child as an excuse. Things happen, can't go to the store, oh well.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Woonsocket, Rhode Island
Deceptive Prescription business practices
On 2/5/2024 CVS tried to sell me a Prescription already filled on 1/25/2024. They were aware of this because the database shows my Prescription information.
On 6/02/22 tried to only fill half of my pain prescription, most likely keep the rest. Tried to overcharge for medications last year.
- Have great loyalty program coupons
- Deceptive pharmacy practices
Preferred solution: Full refund
User's recommendation: Beware of overcharging an mismanagement of certain medicines
About
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CVS Health is a pharmaceutical company that has been taking care of people's health for more than half a century. Apart from CVS drugstores, the corporation operates healthcare and beauty departments, consumer merchandise stores, and photo salon. Pharmacies of CVS chain provide valuable guidance on prescription and over the counter drugs, supply medication, and give flu shots on demand. With close to 10 000 locations around the world, CVS businesses include pharmacy, CVS Caremark, CVS specialty, and CVS Minutechnic. The most known brands of the company are Gold Emblem, Just the Basics, Caliber, Total Home, and Nuance Salma Hayek etc.
CVS Health is ranked 105 out of 1251 in Pharmacy category
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You're right. We DON'T care.
We're treated like crap by both corporate and customers, we work ourselves to the point of burnout because more work keeps getting piled on top of us, yet hours continue to get cut.
Our pay is a joke. We TRY to care about our customers, but when more than half of them are screaming at you because you can't fill their scrips fast enough/can't control the bloated copays/can't fill controlled substances early/aren't psychic, yeah, it crushes your compassion after a while.